- Course Code: UKFPC16CRW
- Location: Online
- Duration: 1 hours
- Cost: ₹20,000.00
- Qualification: Online Certification in Conflict Resolution in the Workplace
- Course Access: Lifetime
- Exams Included: Yes
- Compatibility: All major devices and browsers
Conflict Resolution in the Workplace
‘Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised’
Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable.
Conflict in workplaces is not only inevitable, it can actually be valuable. That is if it is handled correctly and focused on the right areas.
This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.
What you will Learn / Course Modules
- The Causes and Symptoms of Conflict at Work
- Resolving Conflict 7
- The Five Conflict Modes
- Using the Modes
- Making Positive Outcomes
This course is approved by:
How online learning can benefit you..
Who can take the Conflict Resolution in Workplace course?Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course. Anyone over the age of 16 can take the Conflict Resolution in Workplace.
Where / when can I study the course?You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
What is the structure of the course?This course is video based. Each of the modules comprises a video with detailed instructions. At the end of each module is a test. You are free to spend as long as you like watching the video before you take the end of module test.
Is there a test at the end of the course?Yes, you must take an online test before you receive your certification.
What happens if I fail the test?If you don’t pass the test first time you will get a second opportunity to take the test again after further study.
When will I receive my certificate?Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
How can I pay?You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
How long after payment can I begin the course?You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
How long does it take to complete the Conflict Resolution in Workplace course?We estimate that the course will take about 1 hours to complete in total, plus an additional 30 minutes for the end of course test.
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